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RedNote Not Sending Verification Code?

Last updated: January 2024Troubleshooting

Having trouble receiving your Rednote verification code? Let's explore the potential causes and solutions to get you back on track.

Technical Factors

Internet Connection

  • Verify your device has stable internet access
  • Switch between Wi-Fi and mobile data to test connectivity
  • Consider moving to an area with better signal strength

Phone Number Verification

  • Ensure correct country code usage (e.g., +91 for India)
  • Double-check for typing errors in your number
  • Confirm your number is active and can receive SMS

Device-Related Issues

  • Check SMS storage capacity
  • Ensure proper SIM card installation
  • Verify system settings aren't blocking messages

Common Limitations

  • Daily verification code limits (typically 5 requests per 24 hours in mainland China)
  • Carrier-specific message filtering
  • System maintenance periods
  • Regional restrictions

Step-by-Step Solutions

Basic Troubleshooting

  • Restart your device
  • Clear message storage
  • Check spam folders
  • Verify network connectivity

Advanced Steps

  • Test with different SIM cards (if available)
  • Update the Rednote app
  • Clear app cache and data
  • Check for reported service outages

Alternative Options

If SMS verification persists in failing, consider:

  • Requesting email verification instead
  • Using alternative messaging platforms (e.g., WhatsApp)
  • Contacting Rednote support for assistance
  • Waiting a few hours before trying again

Prevention Tips

  • Keep your app updated
  • Maintain adequate SMS storage
  • Use a reliable network connection
  • Save important verification codes
  • Monitor daily verification limits

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